Privacy Policy
Last updated: October 2026
Rimal Naturals (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Data Protection Act of Botswana (Cap. 64:04). This policy explains what data we collect, how we use it, and your rights.
1. Information we collect
- Order information: name, delivery address, phone number and email address when you place an order.
- Communication data: messages you send us by email or phone.
- Website usage data: anonymised analytics (pages visited, browser type) collected via cookies.
2. How we use your information
- To process and deliver your order.
- To communicate with you about your order or enquiry.
- To improve our website and products.
- To comply with legal obligations.
We do not sell or share your personal information with third parties for marketing purposes.
3. Data retention
We retain order records for a minimum of 5 years as required by Botswana tax and commercial law. Other personal data is deleted or anonymised when no longer necessary.
4. Your rights
Under the Data Protection Act of Botswana you have the right to: access your personal data, request corrections, request deletion (where no legal obligation requires retention), and lodge a complaint with the relevant authority.
To exercise these rights, contact us at raguebkhadija9@icloud.com.
5. Cookies
Our website uses essential cookies to enable shopping cart functionality. No third-party advertising cookies are used. By using our site you consent to essential cookies.
6. Contact
Rimal Naturals, Plot 54368 Unit 2, Gaborone West Industrial, Gaborone, Botswana.
Email: raguebkhadija9@icloud.com | Tel: +267 76 555 515